SERVICES
The Rohn Consultancy Group offers a wide variety of services, both at the strategic and tactical levels.
Transforming Companies to be Customer-Focused
Companies often find that they are not sufficiently focused on the customer to attain or maintain market leadership. RCG helps companies to transform to be data driven and customer-focused by transforming how work is prioritized, resourced, designed, and delivered. RCG has helped companies to be able to deliver key projects on time with great market success.
UX Team Set-Up
Companies frequently need help to start a new UX team, and are looking for expertise on hiring and building the team and processes. RCG ensures that the team is built and optimized for success, including setting the team up with the proper skill sets, organizational structure, processes, methods, deliverables, and training.
Team Optimization
Companies frequently need help with determining the correct skill-sets and resources to optimally staff their work. RCG performs a resource and skills analysis to determine the optimal number of resources, roles, and skill-sets needed to staff the work. RCG also helps to train team members who need to augment their skills.
Process Optimization
UX teams often need help with optimizing how they perform their work. RCG analyzes the organizational needs and ensures that teams are provided with the optimal processes, training, and tools to be successful.
Product Reinvention
Often companies realize that their products are out-of-date and no longer competitive. RCG performs competitive analyses to ensure that companies are focused on where they need to lead in the market, analyzes data from a variety of sources, and performs innovation workshops and optimized design processes to ensure that the correct sets of products, features, and designs are defined, designed, developed, and delivered.
Research
Companies need reliable data for optimal decision-making. RCG performs research to ensure that decisions at both the strategic and tactical levels are optimized. Research plans ensure that the correct research methods are selected based on the goals and product maturity. Research methods include field studies, usability studies, competitive analyses, customer interviews, surveys, participatory design, and more.
Design Systems
Design Systems enable companies to produce high-quality and consistent designs efficiently, to ensure an optimal customer experience and cost savings for the company. RCG has created design systems for multiple companies, including defining and creating style guides, pattern libraries, design component libraries, front-end frameworks, and production code component libraries.
In-House Training
RCG offers a range of in-house training topics, including optimizing product design, development, and delivery, UX optimization, innovation workshops, and more.